Blog Entries - 2016

What Happened to Customer Service?

April 4, 2016  |  Customer Service

Customer Service can make or break a business, especially in a time where good or bad customer service experiences are quickly shared over the internet or via word-of-mouth. As a business owner or manager, you want to be sure your customer

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OSHA and Department of Justice DOJ Step Up Criminal Enforcement of OSHA Violations

March 4, 2016  |  DOJ, OSHA, Workplace Safety

The Occupational Safety and Health Administration, along with the Department of Justice, are cracking down on OSHA penalties and increasing criminal sentences for those who violate the law in order to protect workers. According to the

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Changing Purchasing Patterns

In order to “hit the ground running” in 2016, plant managers and sales managers need to evaluate how their business needs are changing and how their customers’ business needs are changing in order to stay competitive this

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Hit the Ground Running

Just a few weeks ago we said “goodbye” to 2015 and “hello” to 2016. As the year changed, people started making resolutions and started setting goals for the new year. We believe businesses should do the same.  It’s vital that

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